Quiz Chapter 7 Team and Teamwork Results

47% (7 out of 15 correct)

Responses to questions are indicated by the  symbol.

1.

__________ may exist at all levels of responsibility, from the individual work unit composed of a team leader and team members to the top management team composed of a CEO and other senior executives.  A. teams that review things.  B. teams that recommend things.  C. teams that run things.  D. teams that evaluate things.  E. teams that make or do things. 157

2.

__________ consist of persons with natural affinities for one another, and who tend to work together, sit together, take breaks together, and even do things together outside of the workplace.  A. Interest groups  B. Affiliation groups  C. Friendship groups  D. Connection groups  E. Familiarity groups 158

3.

____________ is another name for the functional silos problem.  A. individual unit problem.  B. serviceable group problem.  C. functional chimney problem.  D. hyper-focused team problem.  E. exclusive over-assemblage problem. 159

4.

The term __________ applies to a wide variety of teams whose members meet regularly to collectively examine important workplace issues.  A. employee engagement team.  B. employee connection team.  C. employee participation team.  D. employee empowerment team.  E. employee involvement team. 160

5.

Self-managed teams have structural and management implications for organizations because they largely eliminate ____________ .  A. a firm's staff functions.  B. the line employees.  C. the top management team.  D. the CEO.  E. the first-line supervisors. 161

6.

When a team's members believe that their participation and experiences are positive and meet important personal needs, the __________ characteristic of team effectiveness is being demonstrated.  A. task performance.  B. member commitment.  C. member satisfaction.  D. team viability.  E. team changeability. 163

7.

When teams accomplish more than the total of their individual members' capabilities, __________ occurs.  A. exchange.  B. association.  C. synergy.  D. harmony.  E. union. 163

8.

The study of social loafing by Price, Harrison, and Gavin designed natural teams consisting of  A. tug-of-war teams.  B. students working together in course study groups for a semester.  C. 150 mid-level managers.  D. representatives from 35 industries.  E. 12 virtual team members. 165

9.

Which of the following sequences accurately describes the order of the stages of team development?  A. introduction, growth, settling-in, maturation, and dismissal.  B. start-up, growth, leveling-off, settling-in, and disbanding.  C. forming, storming, norming, performing, and adjourning.  D. launch, growth, leveling-off, maturing, and decline.  E. introduction, orientation, settling-in, maturation, and decline. 166

10.

Which stage of team development has a primary concern with the initial entry of members to the team?  A. forming.  B. storming.  C. norming.  D. performing.  E. adjourning. 166

11.

Which of the following statements does NOT accurately describe the norming stage of team development?  A. the turmoil of the preceding stage gives way to a precarious balancing of forces.  B. holding the team together may become more important to some members than working on the team's tasks.  C. minority viewpoints, deviations from group directions, and criticism are welcomed as members experience a preliminary sense of closeness.  D. team members experience a new sense of harmony.  E. some team members may mistakenly perceive this stage as one of ultimate maturity. 167

12.

Key team inputs include all of the following EXCEPT:  A. the nature of the task.  B. goals, rewards, and resources.  C. technology.  D. member satisfaction.  E. team size. 168

13.

All of the following are considered membership characteristics according to the open-systems model of team effectiveness EXCEPT  A. abilities.  B. values.  C. cohesiveness.  D. personalities.  E. diversity. 168

14.

The __________ of a team's task involve relationships, ego involvement, controversies over means and ends, and the like.  A. cognitive demands.  B. mechanical demands.  C. social demands.  D. technical demands.  E. psychological demands. 169

15.

Which of the following is NOT considered a required behavior?  A. punctuality.  B. respect for customers.  C. assistance to co-workers.  D. keeping the work area and clean and safe.  E. sending an absent team member a meeting update. 174

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